Constantly improving service levels.
Customer: Louwman Group
Goal: Improving Service Management
Responsible: Ton Geerts
Consultant: Dave Ghauharali
Louwman & Parqui B.V. is one of the few remaining private vehicle distributors in Europe. It’s the national Marketing & Sales organization for Toyota and Lexus in the Netherlands. The company currently has more than 185 employees.
Toyota has quickly gained market share over the years and is now one of the best selling vehicle brands. On top of that, Nimag, official importer for Suzuki, has recently become part of the group. Mproof has assisted the company with improving its Service Management Processes.