Resources for all markets.

Clientele ITSM for your service organization.

Service Management is practiced in virtually all markets. Not only in large organizations with internal IT, Facility, HRM and Finance departments, but also in smaller companies, where these activities are usually outsourced to external suppliers and Managed Service Providers.

We’ve compiled a few interesting resources, such as case studies from real world customers. These might give you some intriguing insights in the benefits of Clientele ITSM for your service organization. Thanks to our years of experience, we have all the knowledge to assist you with your Service Management challenges.

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Louwman Group

Louwman & Parqui B.V. is one of the few remaining private vehicle distributors in Europe. It forms the Marketing & Sales organization for Toyota in the Netherlands.


O’Neill has set up a large IT department consisting of 25 staff members whose daily activities include application management. Its service desk plays a pivotal role within the organisation.

Royal Visio

Royal Visio sets strict standards for IT and internal service. A merger led to a change in the organizational structure and expectations regarding the IT facilities.

Royal British Legion

The Royal British Legion chose Clientele ITSM to meet their business goals, as they wanted a system that is flexible, has a customizable screen design, data and superb workflow.

Plus Retail

Plus is on the up in the supermarket world, as is evidenced by its recent takeovers. The supermarket organisation is taking on its competitors by focusing on quality and fresh products.