ITIL
Common sense guidance
Clientele ITSM® solution offers an out-of-the-box solution for IT Service Management with support for industry best practices defined by the Information Technology Infrastructure Library (ITIL). ITIL is the most widely accepted approach to IT Service Management in the world. The best practices are based on expert advice, drawn from both public and private sectors internationally and supported by a comprehensive qualifications scheme.
Professionalise your organisation
Mproof has a proven track record of successful ITIL implementations. Clientele ITSM is ITIL ‘Pink Elephant” verified in the key processes of IT Service Management. It helps you to professionalise your internal and external service organisation and can contribute to reach compliancy objectives and quality standards like ISO20000.
Pink Elephant Verification
Clientele ITSM has been ITIL certified on the key parts of Service Management by Pink Elephant, a leading supplier of training and consultancy services in IT Service Management. Unofficial standards that are ITIL compliant and support the ITIL method are commonly used. However the official ITIL Service Support Enhanced certification shows that Clientele ITSM actually supports the proven best practices. Furthermore, the ITIL best practices can help you to comply with regulations such as SOX.
Adopt ITIL best practices today and enjoy fast implementation with Clientele ITSM.