Hitachi IT Operations Analyzer and Clientele ITSM®

Hitachi IT Operations Analyzer

Hitachi IT Operations Analyzer, an IT system and performance availability monitoring software, is specifically designed to help IT professionals by maximizing system uptime, increasing IT efficiency, reducing costs and viewing the entire IT infrastructure from a single console.

Hitachi IT Operations Analyzer simplifies IT management by allowing customers to monitor the availability of servers, switches and storage devices from one screen. At the same time, it reduces the mean time to diagnose (MTTD) IT infrastructure outages, resolving one of the key pain points for midsized organizations.

Hitachi IT Operations Analyzer and Clientele ITSM®

Hitachi IT Operations Analyzer and Mproof’s Clientele ITSM allows customers to benefit from comprehensive visibility and control of network infrastructure and proactive management of incidents and problems as they occur. This full integration is easy to deploy and delivers in-depth help desk, monitoring, change management analysis and reporting in a combined solution.

By integrating network monitoring with the service desk, no incident goes un-recorded. Customers can improve efficiencies, identify critical problems, diminish risks and make better decisions based on real-time data, improving the level of IT service to their business.

Download the Hitachi IT Operations Analyzer and Clientele ITSM Datasheet here.

Key Benefits

Key Benefits

ü Monitors servers, networks and storage

ü Automates root cause analysis

ü Unifies through web-based interface

ü Enables user-defined alerting

ü Simplifies network path view

ü Uses ‘’agentless’’ architecture

ü Supports multiple vendors and multiple platforms

ü Provides an open platform