Products

Flexible service oriented architecture (SOA) IT service management software for any type of IT organization.

Clientele ITSM
Our Clientele ITSM software offers an out of the box solution for IT Service management with support for the industry best practices defined by ITIL. It helps you to professionalize your internal and external service organization and can contribute to reach compliancy objectives and quality standards like ISO20000. Clientele ITSM proved its value in many cases and is sold in over 43 countries and 10 languages.  Enter the multilingual international website here.

Clientele ITSM Portal
The Clientele ITSM Portal empowers both your end user - your "customers" and IT staff with access to information, answers to questions and service tasks at their convenience. The Clientele ITSM Portal is a secure, on leading technology infrastructure based web application that is highly adaptable to meet your business requirements. It bolsters your IT Service management program by enabling self service and field service over the web.  

Clientele ITSM BI
During operation, Clientele ITSM creates a source of valuable (historical) information. Clientele BI provides you with an ideal means of accessing the exact information you want, which you can use to optimize your service and support processes. It enables you to perform a variety of (trend) analyses based on the accumulated history. It also provides a very detailed overview of your service organizations performance and equips you with an extremely flexible instrument for creating dynamic reports independently.