Alliance Partners
On an international level, Mproof cooperates closely with Epicor for product development, sales, implementation and support. Epicor markets the Mproof product Clientele ITSM® as Epicor ITSM through its own partner channel.
Mproof has integrated Hitachi’s IT Operations Analyzer with Clientele ITSM providing a complete, one-stop solution allowing for a more connected view of data center operations. Hitachi IT Operations Analyzer, an IT system performance and availability software, is designed to maximize system uptime and increase IT efficiency. Some features include: a simplified network view, root cause analysis as well as a unified interface. This integration with Clientele ITSM provides more control of network infrastructure as well as proactive management of incidents.
As an early adopter of Microsoft .net technologies, Mproof was one of the first Service Management software vendors to leverage XML, the standard language of Web services. Besides the technologies framework, Mproof leverages and integrates most of the Microsoft server and office products to deliver enterprise software for service management. Mproof is a Gold Certified Microsoft Partner.
Pink Elephant is the world leader in IT management best practices, offering conference, education and consulting services to public and private businesses globally. PinkVerify™ is the only certification program worldwide to recognize software that supports the definitions and workflow requirements of specific IT management processes. Clientele ITSM is ITIL Service Support Enhanced certified. This is the highest level of PinkVERIFYTM certification
Safeguard your business continuity. As an independent trusted third party, Escrow4all guards business-critical assets such as source code of software, databases or industrial designs. Mproof successfully certified the Clientele IT Service Management software at a level III. Level III is the most advanced verification method carried out at Escrow4all.