Customer testimonials
What our customers have to say:
Logica
“Despite a somewhat long test phase of two months, Mproof was able to complete the actual data migration in two days. Since then the
Clientele effect has spread like wildfire through the organisation.”
Friso Muntjewerf, Project Leader
Toyota
“The decision Toyota to upgrade Clientele was an easy one. We were very pleased with the program. It is familiar, user-friendly and easily accessible, as the software is entirely in Dutch. What’s more, we could modify it in line with our requirements.”
Rene Gommers, Service Management & Network Services Manager
O’Neill
“Clientele ITSM is suitable for every service-providing organisation that requires extensive features. And all of this is very reasonably priced as well. Thanks to solid legwork and the assistance of Mproof, we were able to implement Clientele ITSM in the space of a day.”
Peter Maljaars, Service Desk Manager
Solvay
“It led to increased manageability of our own systems, and this translated into a significant increase in efficiency.Mproof really listens to the requirements and looks at how they can translate them into a functional specification. That is Mproof’s strength. Mproof is continually developing. They are keen, and really want to make a success of it. Moreover, they are nice guys and not just talking suits.”
Kees de Jong, IT Service Level Management
Davilex
“Of the packages we were considering, Clientele ITSM came closest to what we wanted in terms of functions. Mproof also offered us the opportunity to adapt the system to our specific requirements. Using Clientele ITSM enables us to provide our customers with a reliable and stable service.”
Jeroen Overbeek, Manager Service Centre
Avans Hogeschool
“For the branches in Tilburg and Breda, the migration turned out to be a lot more complex. Thanks to Mproof’s expert assistance, we eventually managed to get the entire helpdesk up and running at all locations. The people at Mproof are very customer-focused. They think along with us and are readily available for questions and comments. They simply want to be good at what they do, which has resulted in a good product. At our academy we really use the incident management features of Clientele ITSM in every possible way. The application is very user-friendly, and everybody is able to get up to speed with it very quickly. Anything you can think of has been included as a feature in Clientele ITSM, far more than we are currently using.”
Ina Kluijtmans, Application and Data Management Coordinator