Mproof opens a new office in Hong Kong in response to demand
The Year of the Rabbit looks like it is leaping off to a promising start with news of Mproof’s latest expansion plans. Against the backdrop of the Chinese New Year celebrations, Mproof, a leading provider of IT service management, customer support and self-service software for the mid-tier market, has announced today the opening of its first Asia office in Hong Kong. This Hong Kong based branch office will be responsible for sales, support and the implementation of Mproof’s product, Clientele ITSM, in the Asian region. The expansion is in direct response to the growing global demand for the company’s core product, Clientele ITSM.
The project will be spearheaded by John Paul Andrade, the Business Development Manager Asia, who has recently moved to Hong Kong to help establish the new offices and management team. An industry veteran with 20 years’ experience in the Service Management industry and a certified ITIL consultant since 1993, John Paul has a track record of developing successful sales organisations, channels and partnerships. The Hong Kong office is ideally positioned to serve the whole of Asia. It will cater to clients across the region and significantly strengthen Mproof’s presence in the fast-growing Asia market.
This Asian expansion is part of the company’s strategic growth plans. This move demonstrates Mproof’s commitment to the region and allows them to better serve the diverse needs of their expanding customer base. Mproof are optimistic that the Year of the Rabbit will be a fruitful and exciting one.
About Clientele ITSM:
Clientele ITSM provides you with a complete software suite integrating all the key IT processes outlined in the ITIL best practices. It enables customers to be "in control" of their service delivery and support by helping to align IT services to the business needs, typical to mid-sized organisations. Although Clientele ITSM is extremely feature rich and easy to implement by default, its platform enables flexibility and allows for customisations without the worry of future upgrades. Comprehensive reporting, trend analyses and performance intelligence functions complete the full ITSM suite, empowering all ITSM users with the information they need to excel in their field. Customers benefit from more than 15 years of development and investment around Best Practice principles, providing guidance through the ITIL processes. Clientele ITSM's extensive customer base, which includes some of the world's best known brands, spans across a wide range of verticals and geographical markets. Clientele ITSM is Pink Elephant verified for the key IT processes and is available in 15 languages at no extra cost.
For more information please contact, www.clientele-itsm.com
About Mproof:
Mproof specialises and provides IT Service Management software solutions for the midmarket. From its headquarters in the Netherlands, Mproof supports their worldwide customer base to professionalise their services and align them to their changing business needs. We provide innovative technologies that empower our customers to become market leaders. Mproof, a Microsoft Gold Certified partner, was founded in 1997 and is a privately held company. Our global presence is further strengthened by a close cooperation with strong channel partners for product sales, implementation and support.
For more information, please visit www.mproof.com
Media Contacts
Gerben van Kesteren
Mproof
+31 (0) 70-511 7006
g.vankesteren@mproof.com
www.mproof.com