Mproof achieves Gold Competency in ISV / Software Solutions
Mproof, a leading provider of IT service management, customer support and self-service software for the mid-tier market, achieved a Gold competency in ISV / Software Solutions through Microsoft’s Partner Network (MPN). Microsoft’s Partner Network recently made comprehensive changes to their certification process, significantly increasing the depth and breadth of requirements needed to achieve and advanced competency. Gold is the highest competency level obtainable through Microsoft. They estimate that less than 25% of its partners will achieve Gold competencies.
To earn a Microsoft Gold competency under the new guidelines that were announced in 2010, organisations must complete a rigorous set of tests to prove their level of technology expertise, have the right number of Microsoft Certified Professionals, submit customer references and demonstrate their commitment to customer satisfaction by participating in an annual survey. The Microsoft Gold Competency signifies to the market that a company has demonstrated the highest level of skill and achievement within a given technology specialisation. All 29 Microsoft competencies are designed to help differentiate a partner’s specific technology capabilities, helping customers find solution providers quickly and easily. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the industry
The Gold accreditation demonstrates Mproof’s close working relationship with Microsoft. Through the Microsoft Independent Software Vendor (ISV)/Software competency, you can gain access to the latest technology, market opportunities, and sales and marketing resources that have been specifically created with ISVs in mind. From planning the development cycle to supporting your customers, you will have the tools and resources you need to build innovative solutions and bring them to market. Mproof remain firmly committed to growing with Microsoft technology because of the flexibility and versatility it provides.
About Clientele ITSM:
Clientele ITSM provides you with a complete software suite integrating all the key IT processes outlined in the ITIL best practices. It enables customers to be "in control" of their service delivery and support by helping to align IT services to the business needs, typical to mid-sized organisations. Although Clientele ITSM is extremely feature rich and easy to implement by default, its platform enables flexibility and allows for customisations without the worry of future upgrades. Comprehensive reporting, trend analyses and performance intelligence functions complete the full ITSM suite, empowering all ITSM users with the information they need to excel in their field. Customers benefit from more than 15 years of development and investment around Best Practice principles, providing guidance through the ITIL processes. Clientele ITSM's extensive customer base, which includes some of the world's best known brands, spans across a wide range of verticals and geographical markets. Clientele ITSM is Pink Elephant verified for the key IT processes and is available in 15 languages at no extra cost.
For more information please contact, www.clientele-itsm.com
About Mproof:
Mproof specialises and provides IT Service Management software solutions for the midmarket. From its headquarters in the Netherlands, Mproof supports their worldwide customer base to professionalise their services and align them to their changing business needs. We provide innovative technologies that empower our customers to become market leaders. Mproof, a Microsoft Gold Certified partner, was founded in 1997 and is a privately held company. Our global presence is further strengthened by a close cooperation with strong channel partners for product sales, implementation and support.
For more information, please visit www.mproof.com
Media Contacts
Gerben van Kesteren
Mproof International
+31 (0) 70-511 7006
g.vankesteren@mproof.com
www.mproof.com