Clientele ITSM officially launches in Belgium
Mproof, a leading provider of IT service management, customer support and self service software for the midmarket, announced today that it is supporting their Belgium partner, Devoteam, at the ITSMf conference which is being held on 18th March, 2010 at the Metropolis in Antwerp.
Devoteam is a leading ICT consulting group, specialising in providing consultancy, expertise, education as well as providing complete solutions. ITSMf is an independent and internationally recognised forum for IT Service Management professionals worldwide. Devoteam are silver sponsors of this event where ‘experts’ gather to share their knowledge and give advice on all aspects of service management. ITSMf provides the ideal environment for gaining knowledge on best practice and the implementation of processes complimenting service management and ITIL theories.
Mproof will be able to develop and strengthen potential customer relationships for its product, Clientele ITSM; cultivate new leads and engage face to face with ‘experts’. You can find Mproof and Devoteam at stand 18; please visit us to learn more.
About Devoteam
With 300 highly skilled experts Devoteam NV/SA offers solutions and services Devoteam NV/SA in Belgium is a unique player with in depth expertise in both the worlds of IT and Telecom covering IT and Telecom in two specific domains of Applications with Enterprise Content & Communication Management, Applications for Digital Television and Business Application Integration and Infrastructure with IT Service Management, Advanced Infrastructure Services and Risk & Security Management.
Depending on your needs, Devoteam NV/SA can offer its experience through consultancy, expertise, education as well as by providing complete solutions. Devoteam NV/SA is part of the Devoteam Group; a leading ICT consulting group with 4700 employees active in 23 countries. For more information, please visit www.devoteam.com
About Mproof
Mproof is a leading provider of IT service management, customer support and self service software solutions for the midmarket. Founded in 1997, Mproof helps their worldwide customer base to professionalize their services and align them with their business needs. From its headquarters in the Netherlands, Mproof cooperates closely with strong channel partners for product sales, implementation and support. For more information, please visit www.mproof.com.
About Clientele ITSM
Clientele ITSM is a very extensive, out of the box software for service management, including support for the key IT processes outlined by the ITIL best practices. It allows organizations to offer timely and professional IT services with detailed management IT support and IT delivery processes. Comprehensive reporting, trend analyses and performance management functions complete the full ITSM suite. Clientele software is highly customisable and its service oriented architecture (SOA) and web services provide easy and flexible collaboration. Clientele ITSM has received ITIL certification from Pink Elephant for the most important service management components. For more information, please visit www.clientele-itsm.com