Mproof provides IT Service Management software, consulting and training to customers and partners around the globe. We don't only develop and sell a product – We deliver the combination of people, process and technology to ensure you achieve your objectives

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Clientele IT Service Management Software (ITSM)

All-in-one ITSM software suite

Our IT Service Management software suite – Clientele ITSM –  empowers  your IT department to reach the next level in service management maturity.


The Clientele ITSM suite

  • Complete IT Service management suite based upon ITIL/ISM best practices
  • Self-service portal
  • Seamlessly integrated Business Intelligence reporting and analyses tools
  • Mobile access for field engineers


Full range of services

Mproofs approach is truly customer centric – not only do we develop software, but we also have an expert Professional Services team that seamlessly implements and integrates Clientele ITSM, while also focusing on two other vital elements - your processes and your people.

The team

The Professional Services team is made up of experts, who, each within their own field, have real world experience gained through hundreds of successful implementations, benefiting from best practices across multiple industries.


Real clients. Real results.

Royal British Legion logo “After evaluating (many) systems, the team came to the unanimous decision that Clientele ITSM would provide us with the best solution in terms of price, functionality and flexibility.”


contrast-visio logo rgb 178pxbreed“Mproof was open to all of our wishes and suggestions, and quickly managed to translate them into a pleasantly operable, intuitive standard solution.”


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Latest news

IT Service Management requires specialist knowledge and advice

22 April 2015

In the coming years, Change Management will become an increasingly integral part of IT Service Management. Guiding and supporting IT staff is essential to the success rate of an ITSM project due to increased demands from...

Mproof‘s Clientele ITSM 2015 Available on Microsoft Azure in Spring Release

30 March 2015

This release announces the availability of Clientele ITSM on Microsoft Azure. The new offering reduces the need for hardware infrastructure to provide customers with a cost effective, rapid and secure way to benefit from...

Mproof conducts Apollo 13 Business Simulation with ABN AMRO Bank

16 February 2015

Apollo 13 is a business simulation in which the participants re-enact a day at NASA Mission Control. They have to deal with events that actually happened when the original Apollo 13 mission was in trouble and coined the ...

Mproof‘s Clientele ITSM 2014 Fall Release General Available

17 October 2014

Mproof, specialist in IT Service Management software and services, announced today the general availability of the latest release of Clientele ITSM. The Clientele ITSM 2014 fall release includes features which will give ...

Mproof Announces Gerben van Kesteren as CEO

03 May 2014

Mproof announces the appointment of Gerben van Kesteren, former Business Development Director, as its Chief Executive Officer. In his new role, he is responsible for all corporate, business and product operations worldwi...

Clientele ITSM 2014 Spring Release is now GA

16 April 2014

Mproof, service management specialist, announces its latest release of the Clientele Service Management platform that is used for ITSM, Facility Management and HR. Organizations wishing to use the Clientele software for ...



Hofcampweg 71
2241 KE Wassenaar
The Netherlands

Phone - General    +31 70 5117006
Service Desk          +31 70 5121718
Partner Enquiries  +31 70 5121717
Fax                          +31 70 5114364




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