Clientele IT Service Management Software (ITSM)

At Mproof, we believe that you and your processes need to be organized before you can automate. With Mproof's "7 steps to successful Service Management" and our Clientele ITSM suite, you bring the best out of your IT organization.

Process first ITSM software suite

Clientele ITSM differentiates itself from all other ITSM solutions as the most important processes that enable IT departments and service management organizations to achieve success are already pre-defined within the software.

Clientele ITSM:

  • Complete ITSM service management suite based on best practices including ITIL and ISM
  • Self-service portal
  • Extensive and comprehensive business intelligence reporting and analysis tools
  • Mobile access for people in the field

7 steps to successful ITSM

Mproof's "7 steps to successful Service Management" is based on the universal steps that are part of every implementation within any organization. You decide when and at what level you would like to involve Mproof.

Professional Services team
You can count on our Professional Services team - our specialists have the skills, knowledge and experience to support and guide you in each of the 7 steps.

Mproof 7 Steps to Successful ITSM Diagram

Read More About Clientele ITSM

Read More About our Professional Services Team

Read more here about our 7 Steps Model

''If pension funds are supervised by the DNB, we need to control our processes fully, and also be able to show results afterwards. Thanks to the process first ITSM approach with Mproof, we are successful. "


- Rob van der Moolen - ABN AMRO

"We started a new organization and we had to organize all of the new processes. It helped us enormously that there was already a process layout in Clientele, and it was very intuitive."


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- Peter Boerman - VolkerWessels

Latest news
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Mproof‘s Clientele ITSM 2014 Fall Release General Available


Mproof, specialist in IT Service Management software and services, announced today the general availability of the latest release of Clientele ITSM. The Clientele ITSM 2014 fall release includes features which will give ...

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Mproof announces the appointment of Gerben van Kesteren, former Business Development Director, as its Chief Executive Officer. In his new role, he is responsible for all corporate, business and product operations worldwi...

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Clientele ITSM 2014 Spring Release is now GA


Mproof, service management specialist, announces its latest release of the Clientele Service Management platform that is used for ITSM, Facility Management and HR. Organizations wishing to use the Clientele software for ...

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Mproof‘s Clientele ITSM 2013 spring release general available


Mproof announced today the general availability of the latest release of Clientele ITSM®. The Clientele ITSM 2013 spring release delivers key technology enhancements and updates. This release also includes significant im...

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Hofcampweg 71
2241 KE Wassenaar
The Netherlands

Phone - General    +31 70 5117006
Service Desk          +31 70 5121718
Partner Enquiries  +31 70 5121717
Fax                          +31 70 5114364




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